Be available to your customers when they want and drive engagin
gconversations with BotPenguin’s live chat for chatbots.
Trusted by 80,000+ Global Brands
Stay available to customers from where you are and connect to users using live chat
chatbot from desktop, mobile, or social platforms.
Connect with your customers on the go with the BotPenguin Mobile App’s push notifications and Alerts.
Stay in the loop with your customers through your web browser application for desktop users.
Never skip a customer’s query ever again! Stay on the grid with BotPenguin’s social media Live Chat integration.
Engage in a real-time to resolve your customer queries and keep the conversation
going smoothly enhancing user experience
Improve response time and accuracy by previewing what the user is typing before they send the message.
Use predefined messages for frequently asked questions for efficient and quick communication.
Build client trust by providing personalized support by offering support through video calls for detailed assistance.
Offer the option to switch to phone call support from live chat to provide direct assistance
Through live chat with chatbot, an agent can instantly take over a customer conversation, which requires a human touch.
Easily switch from agent to chatbot once the complex issue is resolved to save time and increase productivity.
Keep a track of your live chat agent’s performances to understand work behaviour
and optimize accordingly for improved efficiency
Assist your agent with a comprehensive dashboard for tracking and managing customer interactions to improve efficiency.
Help agents stay organized by categorizing and managing conversations using notes and tags for differentiation.
Set pre-defined rules for triggering live chat in the chatbot to ensure customer queries are directed to the correct team.
Manage team’s workload and working shifts by providing online/offline work status options
Simplify the work of customer management by ensuring conversations across all platforms get stored in one inbox.
Resolve customer queries in their preferred language, ensuring clients from all locations feel satisfied.
Monitor the customer’s behavioral pattern and segment accordingly for more targeted and
personalized campaigns through live chat analytics
Track the path your visitor takes on the website, resulting in more personalized and contextual conversations.
Access detailed visitor profiles as they browse your site, providing insights to guide personalized interactions.
Keep WhatsApp conversations open for 24 hours to address customer queries with ease, and restart if needed.
Quickly respond to common inquiries with pre-designed templates, ensuring efficiency and consistency in customer communication.
Turn every conversation into a sales opportunity by recommending products based on user preferences.
Make your customers feel special by never missing a conversation
with them on any social media platform
Provide excellent customer support 24*7 through Live Chat for WhatsApp Chatbot.
Keep your customers close and well served with telegram live chat support.
Convert potential clients into loyal customers by adding diligent support through Messenger.
Be limitless with the remarkable feature of having Live Chat support.
You can reach anywhere, anytime, and everyone!
Sell better by sending personalized offers and reduce buyer anxiety by sharing all order information.
Engage candidates in constructive conversation throughout the admissions process with Live Chat.
Give your customers the smoothest experience while booking a tour with complete support.
Create the best customer service experience for your potential and existing customers with Live Chat.
Provide your patients an easy gateway to find appropriate information about any medical query.
Enhance customer experience by giving them omnichannel, around-the-clock live chat support.
Automate regular tasks and let the HR team explore other horizons with BotPenguin Live Chat!
Live Chat Online lets you interact with website visitors in real-time. It helps you quickly answer questions, guide customers, and close sales faster, creating a better user experience.
Yes, Chatblend.ai offers a free Live Chat solution for websites. You can engage with your visitors without any upfront costs, providing excellent customer service right from your site.
Absolutely! Our Live Chat app is secure, ensuring all your conversations and customer data are protected with encryption, giving you peace of mind.
Yes, Chatblend.ai offers a Live Chat with chatbot feature, allowing the bot to handle simple queries while agents focus on more complex conversations, boosting efficiency.
Our Free Live Chat software integrates seamlessly with your website or app, enabling you to communicate with customers in real-time without needing to install complicated tools.
Yes, our Live Chat app works across all devices, including mobile. You can stay connected with your customers no matter where you are, offering timely support on the go.
Delivering value, earning trust. Hear good words about
ChatBot on these platforms.
“Its Whatsapp Automation with API is really practical for sales & marketing objective. If it comes with analytics about campaign result it will be awesome.”
– BD Michae
“Their ability to execute in a timely manner. If you want to start an AI Chatblend business then this is the place. – They have a great work environment, and know how important it is to be efficient.”
– Gustav Louv
“The team at Chatblend.ai contributed knowledge not just about using Generative AI but also about how these technologies may be customized to meet our needs in the asset and wealth management industry. It was amazing how well they could convert difficult technical ideas into workable, approachable solutions. Furthermore, the team at Chatblend.ai has shown a remarkable capacity for creative problem-solving, as demonstrated by their approach to challenging project specifications.”
– Phil Johnson
“We are using Chatblend.ai for our Facebook bots, responding to Facebook messages automatically. Currently handling millions of messages on a monthly basis and really great product.”
– Twana D.